Our Guarantee.

Our goal is your satisfaction. Order with complete confidence. If, within 90 days, you are not satisfied with your purchase from us, we will do anything reasonable to make it right.

Back Orders

Occasionally, we experience out-of-stock situations due to supply fluctuations. Your credit card is not charged for a back ordered item until it is shipped to you. Back ordered items are shipped via standard shipping method.

Changes to Your Order

Your order is processed electronically through our fulfillment center the moment it is received, therefore we are unable to add, change or delete items once the order is placed. You are, of course, welcome to place an additional order if you've forgotten something. Remember that each new order is shipped separately and shipping costs are charged accordingly. 

Gift Certificates

Gift certificate are redeemable by email only at service@danielsmith.com, let us know you would like to make a purchase with your certificate.